Semi-Markov risk models for finance, insurance and reliability 
Janssen, Jacques, 
 - New York :  Springer,  2007 
 - xvii, 429 p. :  ill. ;  25 cm. 
<br/><br/><label>ISBN: </label>9780387707297 (hardcover : alk. paper) | 0387707298 (hardcover : alk. paper) | 9780387707303 (ebook) | 0387707301 (ebook)